STORE POLICY

CUSTOMER CARE

At Confiserie Jermax, customer satisfaction is our top priority. We are dedicated to providing exceptional service, ensuring that every customer has a smooth and enjoyable shopping experience on our website.

We understand that questions or concerns may arise, and we are committed to addressing them promptly and professionally. Our team will do everything possible to resolve any issues to the satisfaction of our customers, always striving for a fair and positive outcome for all parties involved.

Your trust is important to us, and we are here to assist you every step of the way. If you have any questions or concerns, please do not hesitate to contact our customer care team. We are always ready to help!

PRIVACY & SAFETY

At Confiserie Jermax, we are committed to protecting your personal information and ensuring a secure shopping experience. Our Privacy & Safety Policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant consumer protection regulations.

1. Collection and Use of Personal Data

When you place an order or create an account, we collect necessary personal information such as your name, email address, phone number, shipping address, and payment details. This data is used solely for processing orders, providing customer support, and improving your shopping experience. We do not sell, rent, or share your personal information with third parties for marketing purposes.

2. Data Protection & Security

We implement industry-standard security measures, including SSL encryption, to protect your personal and payment information from unauthorized access, alteration, disclosure, or destruction. All transactions are processed through secure payment gateways that comply with PCI-DSS security standards.

3. Customer Rights & Consent

Under privacy laws, you have the right to:

Access, correct, or delete your personal data.
Withdraw consent for data processing.
Request a copy of the information we hold about you.

To exercise these rights, please contact our Data Protection Officer at [email/contact info].

4. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, track analytics, and improve website functionality. By using our website, you consent to the use of cookies as outlined in our Cookie Policy. You may disable cookies through your browser settings.

5. Fraud Prevention & Safe Transactions

We actively monitor transactions to prevent fraud and unauthorized activity. If we detect suspicious activity, we may contact you for verification. Your security is our priority, and we take all necessary measures to ensure safe online shopping.

For any privacy-related concerns, please contact us at info@confiseriejermax.com. By using our website, you acknowledge and agree to the terms outlined in this Privacy & Safety Policy.

WHOLESALE INQUIRIES

At Confiserie Jermax, we take pride in offering a delicious and high-quality selection of candies, nuts, and gourmet treats perfect for wholesale distribution. Whether you own a retail store, run a fundraising campaign, or need bulk orders for special events, we are here to provide you with premium products at competitive wholesale pricing.

Why Choose Confiserie Jermax for Wholesale?

✅ Wide Variety – From classic candies to gourmet nuts, we offer a diverse selection to suit all tastes.
✅ High-Quality Ingredients – Our products are carefully crafted with the finest ingredients to ensure freshness and great flavor.
✅ Custom Packaging – We offer personalized packaging solutions to meet your brand’s needs.
✅ Reliable Supply & Competitive Pricing – We ensure consistent stock availability with cost-effective wholesale pricing.
✅ Dedicated Customer Service – Our team is here to assist you with bulk ordering, special requests, and product recommendations.

How to Place a Wholesale Order

If you're interested in carrying Confiserie Jermax products, please contact us with the following details:
Business Name & Type (Retail, Distributor, Fundraising, etc.)
Desired Products & Quantities
Shipping Location & Special Requests

For all wholesale inquiries, please reach out to us at info@confiseriejermax.com, and we will be happy to provide pricing details, product catalogs, and further assistance.

We look forward to partnering with you and bringing the sweet taste of Confiserie Jermax to your customers!

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

-Terms